FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to Rbatista@voarnyc.com.

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24 hours!

Sizing & Fit

Yes. Voar pieces are cut in men's sizing, but every item is designed to be worn and enjoyed by anyone.
Voar runs true to size. Shirts have a relaxed fit (not oversized), while hoodies are cut baggier for a comfortable, streetwear feel. Our mesh shorts fit true to size and hit above the knee. If you're between sizes, we recommend sizing up for shirts and hoodies if you prefer a looser fit.
Most voar items are available in S, M, L, and XL, with select styles available up to XXL and XXXL and as low as XS. Size availability varies by product — check the size selector on each product page for current stock.
Email Rbatista@voarnyc.com with your order number and details. We respond within 24 hours, and if live chat is available, you can also reach a customer service representative directly on the site.

Shipping & Delivery

Orders are typically processed within 2-3 business days and shipped via USPS or UPS, depending on your selection. Delivery times vary based on location but generally take 4-6 business days within the continental U.S.
Not yet. For U.S. orders, Voar ships nationwide from the New York metropolitan area.
Standard shipping is around $7, but it is subject to change depending on where the shipment is being made.

Returns & Exchanges

Voar does not accept returns or exchanges. However, if there are any other issues, email Rbatista@voarnyc.com with your proof of purchase and photos of the issue, and our team will help from there.
Email Rbatista@voarnyc.com with your order number and details. We respond within 24 hours, and if live chat is available, you can also reach a customer service representative directly on the site.

Materials & Care

Voar shirts are 100% cotton with a thick, relaxed fit and are not pre-shrunk, so they're built to hold their shape and last.
Voar hoodies are made from premium 100% cotton fleece — thick, oversized, and made to last with careful construction.
Machine wash cold, inside out, and tumble dry low to preserve print quality and fit. To preserve it even longer in better condition, air dry

About Voar

Yes. Voar is a clothing brand based in the New York metropolitan area, built around a "more than a brand, it's a movement" philosophy — designed for anyone taking the risk to stand out.
Voar is more than a clothing brand—it's a mindset. The name represents the decision to take risks, chase your goals, and refuse to settle for comfort. We believe growth begins the moment you step outside your comfort zone, which is why our message has always been simple: Take the Risk or Lose the Chance. Every piece we create is designed to remind you to bet on yourself, whether you're training, building a business, chasing a dream, or overcoming obstacles. As Voar grows, our mission goes beyond apparel. A portion of every purchase helps support our long-term goal of building basketball courts and creating opportunities for athletes in underserved communities around the world. Voar isn't just something you wear—it's a reminder to keep moving forward, take the shot, and live without regret.
Voar is available online at voarnyc.com, with U.S.-wide shipping. Also available on TikTok Shop. Sometimes available in select pop-up locations (stay updated on our Instagram "voarnyc" for locations, dates, and times.
Yes — Voar is an independent NYC-area clothing brand. We accept secure payment via Visa, Mastercard, Amex, Apple Pay, and more, and never store your payment information directly. With hundreds of happy customers!
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